Gaming is meant to be fun — not stressful. au99 believes responsible play is part of a happy life. Our tools and guidelines are here to help you build healthy gaming habits.
Au99 is more than a gaming platform — we care about your wellbeing and enjoyment.
Set daily, weekly, or monthly deposit limits on au99 to play responsibly. Stay in control of your own budget — no more worrying about overspending.
Decide how long you want to play each day. au99's time limit feature ensures you won't stay on the platform beyond your chosen limit.
Taking a step back is sometimes the best move. Use au99's cooling-off feature to pause your account for anywhere from 24 hours to several weeks.
Self-exclusion is a key part of responsible gaming. au99 offers self-exclusion options ranging from 30 days to 5 years — fully confidential.
If your losses exceed a set amount, au99 will automatically alert you. Set a loss limit to ensure you are always playing responsibly.
If you're struggling, au99's responsible gaming team is always here to help. Reach out via live chat or email — everything is handled in complete confidence.
Responsible gaming means enjoying gaming as a form of entertainment — not as a way to make money or cope with stress. At au99, we believe every player deserves a fun and safe experience.
Online gaming is growing rapidly in Bangladesh. Many people enjoy games like slots, Fish Games, or bingo as a form of entertainment. But it can be easy to overlook the negative impact gaming may have on your life. That's exactly where responsible gaming matters most.
Au99 is committed to more than just gaming — we provide a safe and healthy environment for every player. Our responsible gaming policy is designed to keep you in control and ensure gaming never interferes with your daily life.
Au99 wants you to maintain healthy gaming habits at all times. Please be alert if you notice any of the following signs:
Au99 offers a range of effective responsible gaming tools. They are simple to use and completely confidential.
Log in to your au99 account and navigate to the Profile section.
Go to your profile settings and select the "Responsible Gaming" option.
Deposit limits, time limits, or loss limits — set one or all of them based on what works for you.
Temporarily or permanently close your account for a set period if needed. Changes take effect immediately.
If you run into any issues or need help using the tools, au99's 24/7 support team is always ready to assist.
Responsible gaming does not mean giving up gaming altogether. It means staying aware and making informed choices. au99 encourages you to follow the guidelines below:
Au99 strictly prohibits anyone under 18 from creating an account or playing on the platform. Protecting minors is a core part of our responsible gaming policy.
Reflect honestly on the following questions:
Is gaming interfering with your work or studies?
Spending beyond your budget and feeling regret afterward?
Are you playing secretly without your family's knowledge?
Feeling the urge to keep playing just to win back what you've lost?
Do you feel restless or irritable when you are unable to play?
Setting Daily and Monthly Limits
Daily gaming time control
Temporary break option
Long-Term Account Closure
Au99's support team is available 24/7 for any responsible gaming assistance you may need.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, it cannot be changed for 24 hours — this is in place to protect you.
Set a maximum time limit for each gaming session. Once the time is up, au99 will automatically end the session and send you a reminder.
Take a temporary break from 1 day up to 6 weeks. During this period you won't be able to play, but your account balance will remain intact.
Close your account for anywhere from 30 days to 5 years, or permanently. Attempting to create a new account during self-exclusion is a violation of au99's policy.
Join au99 today for a fun and safe gaming experience. Our responsible gaming tools keep you in control at all times.