Au99 treats your personal data with the utmost respect. We are fully transparent about what information we collect, why we collect it, and how we keep it safe.
Every piece of your data is protected at au99. See our core privacy values below.
All your data and transactions at au99 are secured with 256-bit SSL encryption. No third party can breach your privacy.
Your personal information is never sold or rented to third parties. au99 uses data solely to improve its services.
You have the right to view, correct, or request deletion of your data at any time. au99 fully respects these rights.
All data is stored on secured servers. Payment information is kept in a separate encrypted system and audited regularly.
Au99 uses cookies solely to improve service quality. You can manage your cookie preferences at any time.
In the event of an unexpected data breach, au99 will notify affected users within the required timeframe.
Au99 is a trusted online gaming platform for players in Bangladesh. We believe protecting a player's privacy is not just a legal obligation — it is our ethical responsibility. This Privacy Policy provides a full account of how au99 collects, uses, and safeguards your personal information.
Whenever you register on au99, play games, make a deposit or withdrawal, or contact customer support, we collect certain information. This data is used solely to manage your account, improve service quality, and ensure security.
Au99's Privacy Policy has been developed in accordance with international data protection standards and is consistent with applicable laws and regulations in Bangladesh. By using the au99 platform, you are considered to have accepted this Privacy Policy.
Au99 may collect the following types of information:
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration and verification |
| Contact Information | Mobile number, email address | At the time of account registration |
| Financial information | BKash/Nagad/Rocket number, transaction history | During deposits and withdrawals |
| Device Information | IP address, browser type, operating system | Automatically at each session |
| Gaming data | Game history, bet amounts, wins/losses | During gameplay |
| Location data | Approximate geographic location (IP-based) | During login |
Au99 never stores your password in plain text — passwords are always kept as encrypted hashes. Full payment card numbers are never stored on au99 servers.
Au99 collects and uses your information for the following purposes:
Au99 has implemented the following technical and organizational measures to keep your data secure:
Au99 retains your data for as long as your account remains active or as needed to provide our services. Certain information may be kept for a defined period after account closure due to legal obligations.
Au99 may share your personal information with third parties only in the following limited circumstances:
Beyond the list above, au99 does not share your information with any advertisers, data brokers, or other third parties. Every third-party partner is contractually bound to meet au99's privacy standards.
Au99 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
You can disable non-essential cookies by adjusting your browser settings. Please note that disabling certain cookies may affect the proper functioning of some au99 features.
Under au99's Privacy Policy, you have the following rights:
To exercise any of these rights, please contact the au99 support team. We generally respond to such requests within 30 business days. In some cases, legal obligations may prevent us from deleting certain data.
Au99 strictly prohibits anyone under 18 from creating an account or playing any games. We do not knowingly collect or process any data from minors.
If we become aware that a minor's information has entered our system, the account will be immediately suspended and the associated data deleted. If a parent or guardian suspects their child is using au99, please contact our support team directly.
The au99 platform may contain links to partner services or payment gateways. These external sites and services have their own privacy policies, and au99 is not responsible for them.
We recommend reading the privacy policy of any third-party site before visiting it. au99's Privacy Policy applies only to au99's own platform and services.
Au99 may update this Privacy Policy at any time. For significant changes, we will notify you in advance by email or through a platform notification.
The date of each update will be noted at the top of this page. Continued use of au99 after any changes constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.
For any questions, complaints, or requests regarding this Privacy Policy, please contact the au99 support team directly:
Au99 typically responds to all privacy-related requests within 24–48 hours. Complex matters may take up to 30 business days. We take every request seriously and are committed to providing the best possible assistance.
Enjoy a fun gaming experience with your privacy fully protected. Join the au99 family today.